We work hard to ensure our clients are not only satisfied, but that their expectations are surpassed. We truly VALUE the client-experience with Stevens Insulation Services, and we appreciate the time our clients have taken to offer their feedback...
"...I wanted to express my appreciation regarding your Insulation Crew. The boys were very
respectful and very professional with each and every house that they did. I will recommend your company to everyone.
Thank you again for a job well done!
The Tall Teepee
Alderville First Nation
"....I just wanted to send you a quick note to let you know I am very happy with the crew of women who came out yesterday to insulate our attic.
They were very professional in their setup and clean up...."
Ivana & Jay
"Thanks Darren Stevens and team for an excellent job insulating my garage attics. Despite being their busiest season, they returned calls promptly, showed up when they said they would, explained what they were doing and cleaned up afterward. It's nice to deal with real professionals!!"
- Tyler Townend (Facebook Review), Dec 2015
"We had an absolutely fantastic experience dealing with Stevens Insulation recently. The owner Darren was extremely professional and took the time to explain the process thoroughly to us and followed up afterwards to confirm that we were pleased with his team's work. The crew was on time and even helped us clear out the heavy items in our garage so the work could be done! The finished job was very neat and clean and best of all, we immediately noticed a significant difference in the warmth of our family room above our garage. We would highly recommend Stevens Insulation".
-K. Hudson (Google Review), Dec 2015
I just wanted to take this opportunity to thank you and your staff for an excellent job on the spray foam insulation that you installed in my double car garage. I don't write many letters after buying a product or paying for a service normally, but I felt it was my duty to do so. You came to our home on two separate occasions and were kind enough to explain what the advantages were to having " closed cell spray foam " installed in the garage walls, and also went over the details of how air infiltration is the main culprit in heat loss.
Your staff/crew arrived very promptly as promised; Gord and his partner were very tidy and no mess was left behind when the work was completed. Also, I really appreciated Colin stopping by and going over what the crew was going to do exactly.
It's this kind of attention to detail and customer service that won us over and would really like to thank you for it. Several friends near by asked about your company and I told them that if they need an insulation service to definitely call " Stevens Insulation Services" for a quote, you won't regret it.
We look forward to having you back to blow in the attic insulation in the near future.
Thanks once again Darren,
"I just wanted to take the time to send an email regarding the quality of service we received from your crew.
Let me first say that these guys made your company look outstanding today. Right from the first contact, these guys were courteous and professional. Right down to the small details of introducing themselves by name with a handshake, to removing their shoes, to setting up plastic to keep our carpets clean. Other things like making sure the dog didn't get out each time they came in and went out, and making sure the hose was off the walls during stretching, removal and operation.
The install was done professionally, and I was asked if I would like to check on their work before they closed the attic back up. All of these things sound small individually, but from a homeowners standpoint, they represent value for dollars spent.
I cannot speak highly enough about the professionalism of your crew. They represented Stevens Insulation Services well today. Rest assured, based on what my experience was today, I would highly recommend Stevens Insulation. Thanks for being so professional...it doesn't go unnoticed".